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Madison Metropolitan School District

Tech Help

The Student/Families Helpline is 608-204-5678.

Students can visit the MMSD Device Support website for call the tech helpline for tech support. Tech Support is not available between July 29 - August 28 . Once school begins on September 1, the East High LMTS (Library Media Technology Specialist) will be able to assist with technology needs.

Senior Chromebook Return

Seniors who were unable to return their Chromebook and charger before  summer break may drop off or mail the devices to Tech Services staff at the MMSD Doyle Administration Building (545 W Dayton Street) during the summer break. If the doors at Doyle are locked, please call 608-442-2855 for assistance to return the device.

Logging In For The First Time?

Students should use their school ID number as their username and their password is a lowercase letter "x", followed by their  6-digit birthdate, followed by an uppercase letter "X".  (ex: 01/09/2005 means the password is x010905X).

Digital Device Take Home Guidelines

Having Chromebook Problems?

Troubleshooting Guides for Student Devices

Emergency Broadband Benefit Program

The FCC Emergency Broadband Benefit Program (EBBP) is a $3.2B broadband subsidy program to help households struggling to pay for internet service during the pandemic. Eligible recipients of the Emergency Broadband Benefit include students participating in the National Free and Reduced Price Lunch Program (FRPL). This subsidy only works if families opt-in to participate.

Things To Know about the EBBP Program

East High School Library Media Technology Specialist (LMTS)

Jen Milne-Carroll,, 608-204-1642

MMSD Technical Services